Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tuan Nguyen

Tuan Nguyen

June 18, 2026

5  out of  5
rating by Tuan Nguyen
"I was trying to get the Canadian insurance card and Justin was extremely helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Alina Korral

Alina Korral

June 17, 2026

5  out of  5
rating by Alina Korral
"Needed to Switch to another insurance company due to rate increase. Always thought State Farm was too expensive for me. My coworker referred me to call Jack from State Farm Insurance . There really is a guy name Jack that works there. He explained to me in detail what I have and what I needed. Took the time to go over home and auto insurance. I recently lost my husband so he explained to me the importance of Life insurance. Really great first experience with State Farm."
We responded:
"Alina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ken Quach’s Team here in our Houston office. "
Profile photo of Cao Vy

Cao Vy

June 15, 2026

5  out of  5
rating by Cao Vy
"Justin was very patient, helpful, and knowledgeable. He took the time to answer all of my questions and explained everything clearly. Great customer service and a very pleasant experience. Thank you for your help, Justin! 😊"
We responded:
"Cao, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Grace Ekpe

Grace Ekpe

June 12, 2026

5  out of  5
rating by Grace Ekpe
"Awesome job"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Leeana Salazar

Leeana Salazar

June 11, 2026

5  out of  5
rating by Leeana Salazar
"I cannot say enough great things about Justin at State Farm. He truly went above and beyond to help me during a very stressful time after my bank account was compromised. Dealing with everything that came along with that situation was overwhelming, but Justin took the time to assist me in resolving the issues with my account and made the process so much easier. His patience, professionalism, and willingness to help took one major stress off my plate when I needed it most. It is rare to find someone who genuinely cares about their clients and is willing to go the extra mile. I am incredibly grateful for his support and highly recommend Justin and State Farm to anyone looking for exceptional customer service."
We responded:
"Leeana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ken Quach’s Team is just a call or email away!"
Profile photo of Ronald Mendez

Ronald Mendez

June 5, 2026

5  out of  5
rating by Ronald Mendez
"I recently worked Mr. Dylan Bourgeois, with establishing a new homeowner's policy, who was very friendly and professional. He provided what I needed and made the whole process easy. This is a recent addition as I have my vehicle policy as well. Look forward to with with Dylan and Ken Quach State Farm."
We responded:
"Ronald, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ken Quach’s Team here in our Houston office. "
Profile photo of Dalon Coleman

Dalon Coleman

June 1, 2026

5  out of  5
rating by Dalon Coleman
"I worked with Dylan B. on switching over my renter's insurance. Not only was it an easy and seamless process but he was able to help me find a better rate than I was previous planning. Would definitely recommend working him for all of your insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Dalon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Beth M

Beth M

May 13, 2026

5  out of  5
rating by Beth M
"I called to cancel my policy and spoke with Justin Nguyen. He was very pleasant and helpful in getting my request handled. I appreciated the caring attitude that he displayed as well!!"
We responded:
"Beth, thank you for your wonderful review of State Farm Agent Ken Quach’s Team!"
Profile photo of Moyo Adigun

Moyo Adigun

May 9, 2026

5  out of  5
rating by Moyo Adigun
"I had an amazing experience working with Jack. He truly went above and beyond to help me choose the right coverage, especially recommending uninsured motorist protection. At the time, I didn’t realize just how important that coverage would be, but after being involved in an accident with an uninsured driver, I’m incredibly grateful I listened to his advice. Thanks to Jack and the coverage he helped me get, State Farm took care of the damages and made a stressful situation so much easier to handle. Jack was knowledgeable, patient, and genuinely cared about making sure I was protected. I can’t thank him enough and would highly recommend him to anyone looking for an insurance agent they can truly trust."
We responded:
"Moyo, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Ken Quach’s Team!"
Profile photo of H T

H T

May 8, 2026

5  out of  5
rating by H T
"Justin was professional, prompt, and responsive/efficient. Within a few minutes into our phone call he was able to take care of everything I needed. Thanks Justin!"
We responded:
"Thanks so much for the fantastic rating, H! We are so glad you had a positive experience with us here on State Farm Agent Ken Quach’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Sonjoy Kar

Sonjoy Kar

May 6, 2026

5  out of  5
rating by Sonjoy Kar
"Mike German, you are truly outstanding. Thank you for your exceptional support in helping me with both my auto and homeowner insurance. You not only guided me through the entire process with clarity and professionalism but also took the time to understand my needs from a customer’s perspective. This helped me secure the best possible coverage at a very competitive rate, with clear and thorough explanations at every step. With your guidance, I was able to significantly reduce my previous premiums for both auto and homeowner coverage. I sincerely appreciate your expertise, dedication, and excellent customer service."
We responded:
"Thank you so much for the 5-stars, Sonjoy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Minnie S

Minnie S

May 6, 2026

5  out of  5
rating by Minnie S
"Justin provided exceptional service! He helped me gather all the necessary documents quickly and efficiently. He was respectful, polite, and made the entire process smooth and stress-free!"
We responded:
"Thank you for taking the time to leave such a great review, Minnie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Phương Ngân

Phương Ngân

May 2, 2026

5  out of  5
rating by Phương Ngân
"I had a great experience working with Justin at State Farm Bellaire. He was incredibly helpful, patient, and took the time to clearly explain all my options. I really appreciated how he made the whole process smooth and stress-free. Highly recommend reaching out to him if you need assistance with insurance!"
We responded:
"Phương, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Taylor

Taylor

April 30, 2026

5  out of  5
rating by Taylor
"I’ve been with State Farm for several years and have been nothing but satisfied. They are extremely kind, helpful, and really listen and care about your needs. Mike is incredibly helpful every time I have a question or concern, shows true empathy and care to my situation and insurance needs, and is always so positive and uplifting. I love this place!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Quach’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of eddie martinez

eddie martinez

April 29, 2026

5  out of  5
rating by eddie martinez
"I had the pleasure of working with Dylan who provided multiple quotes to help me find the insurance that was right for me and my family. He helped me find the right auto, renters, and personal item insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ken Quach’s Team. "
Profile photo of Weldon Hofilena

Weldon Hofilena

April 23, 2026

5  out of  5
rating by Weldon Hofilena
"We recently visited the State Farm office on Bellaire Blvd., where we received a warm welcome from Ms. Alex Rosal. She asked how she could assist us, and we explained that we were looking for new home and auto insurance. Ms. Rosal kindly requested that we sit down, and she presented us with various quotes for home and auto insurance. She spent more than an hour with us until we found the quotes that met our needs. Thanks to Ms. Rosal's patience and expertise, we are now part of the State Farm family. We thanked her for her hard work and dedication."
We responded:
"Weldon, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ken Quach’s Team here in our Houston office. "
Profile photo of tung nguyen quang

tung nguyen quang

April 21, 2026

5  out of  5
rating by tung nguyen quang
"Justin is really helpful with the answer for the question that I have been concerned for quite a few weeks now. Straightforward and patiently."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Sherry Chen

Sherry Chen

April 16, 2026

5  out of  5
rating by Sherry Chen
"Justin did an awesome job helping me out. Super easy to work with and very responsive. Definitely recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Ken Quach’s Team."
Profile photo of brian walker

brian walker

April 16, 2026

5  out of  5
rating by brian walker
"Very helpful team at State Farm everyone is very friendly, Justin was especially helpful as well getting my car insurance on the right track - Thank you Justin!! 😃"
We responded:
"Thank you for the fantastic review, brian! We are always here to help with your insurance needs here in Houston . "
Profile photo of Deadn

Deadn

April 15, 2026

5  out of  5
rating by Deadn
"Justin was very helpful by getting me the correct information I needed to add my daughter to my policy. Thanks!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ken Quach’s Team! We deeply appreciate your kind words here in Houston . "
Profile photo of Jorge Ascencio

Jorge Ascencio

April 13, 2026

5  out of  5
rating by Jorge Ascencio
"Lupe and Dylan are the best.....great customer service. 😃 happy customer. 👍🏻👍🏻"
We responded:
"Thank you for the 5-star review, Jorge! Here on State Farm Agent Ken Quach’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Nga Mary Tran

Nga Mary Tran

April 13, 2026

5  out of  5
rating by Nga Mary Tran
"I have been a customer here at Ken Quach State Farm for over 10 years now, and their customer service does not disappoint! Today I was helped by Justin who went above and beyond to help get me in contact with the correct State Farm department."
We responded:
"Nga, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Christopher Bosch

Christopher Bosch

April 7, 2026

5  out of  5
rating by Christopher Bosch
"Alex was extremely helpful over the phone."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ken Quach’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
Profile photo of Amy Nguyen

Amy Nguyen

April 7, 2026

5  out of  5
rating by Amy Nguyen
"Ceasar Mata is an amazing associate at State Farm. I called and left a voicemail and received a call back within 8 minutes. He not only helped me when I had a question about my auto ID card, but went above and beyond with offering different solutions. He is dedicated to helping customers and delivers his assistance in a timely manner, all-in-all exceeding my expectations."
We responded:
"Wow, thank you for the 5-star review, Amy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Danh Nguyen

Danh Nguyen

March 6, 2026

5  out of  5
rating by Danh Nguyen
"Trang was helping me with my auto insurance. She is very friendly and kindly explained the coverage details. This is my first time buying insurance on my own, and she guided me through every step. I highly recommend going to her!"
We responded:
"Thank you so much for the 5-stars, Danh! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ken Quach’s Team anytime."