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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Shredder Gaming

July 24, 2026

5  out of  5
rating by Chris Shredder Gaming
"The staff (Patty) was professional and helpful throughout the insurance process. They explained the required paperwork clearly, communicated with my insurance company on my behalf, and kept me informed about the status of my claim. The process took some time, but they were responsive to my questions and made the experience much less stressful. Overall, I was satisfied with the service and would recommend them.""
We responded:
"Thank you so much for the 5-star rating, Chris! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Ken Quach "
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Loan Tran

July 24, 2026

5  out of  5
rating by Loan Tran
"justin nguyen was super helpful!! he usually helps me and my mom with all of our questions :)! he’s super thorough and checks all options to get us the best savings and we appreciate it greatly, thank you justin!"
We responded:
"Thank you so much for the 5-star rating, Loan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Ken Quach "
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Long Huynh

July 24, 2026

5  out of  5
rating by Long Huynh
"Justin was really helpful for us!"
We responded:
"Long, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Houston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ken Quach and Team "
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Jose Rojas

July 17, 2026

5  out of  5
rating by Jose Rojas
"Justin was incredibly knowledgeable and helpful with my questions."
We responded:
"Wow, thank you for the 5-star review, Jose! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ngoc Huynh

July 14, 2026

5  out of  5
rating by Ngoc Huynh
""
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Jennifer Thomas

July 9, 2026

5  out of  5
rating by Jennifer Thomas
"Justin at State Farm provided outstanding customer service. He was kind, professional, and attentive throughout the entire process. He took the time to listen to my questions, made sure I understood my options, and was incredibly helpful every step of the way. I truly appreciated his patience and positive attitude. I highly recommend working with Justin if you’re looking for someone who genuinely cares about helping his customers!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ken Quach’s Team. "
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elaine osteicoechea

July 8, 2026

5  out of  5
rating by elaine osteicoechea
"Justin was great and very helpful"
We responded:
"Thank you so much for the 5-stars, elaine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ken Quach’s Team anytime."
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Villa Do The Hoang

July 6, 2026

5  out of  5
rating by Villa Do The Hoang
"Great service. Excellent accomodation. I will cone back."
We responded:
"Thank you for taking the time to leave such a great review, Villa. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Trinh Tran

June 30, 2026

5  out of  5
rating by Trinh Tran
"Justin Nguyen is very polite and helpful, make my day.
Thanks State Farm!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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dangkhoa maile

June 29, 2026

5  out of  5
rating by dangkhoa maile
"Excellent customer service. Justin Nguyen was friendly, efficient, and helped me find the right coverage. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, dangkhoa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ken Quach’s Team anytime."
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Andy T

June 27, 2026

5  out of  5
rating by Andy T
"LIKE A GOOD NEIGHBOR, JACK QUACH IS THERE!

Listen, I went into this insurance switch expecting the usual soul-crushing paperwork, fine-print headaches, and the distinct feeling that I was about to get financially hosed. Instead, Jack Quach showed up like a superhero with a sense of humor and a calculator that actually works in my favor.

This man made the entire process smoother than a fresh jar of Skippy. One minute I was drowning in quotes from other carriers that made my eyes glaze over, the next Jack was breaking everything down like he was explaining TikTok to my grandma—patient, clear, and weirdly entertaining. He walked me through every single scenario: “What if a hurricane turns my house into a swimming pool? What if hail decides my roof looks like a golf course? What if my dog throws a rager while I’m at work?” Okay, maybe not that last one, but you get the vibe—he covered it all.

Jack didn’t just sell me insurance; he made me actually understand what I was buying. No vague “trust me bro” vibes, just straight-up explanations that left me feeling smart instead of scammed. And the cherry on top? The dude saved me a ridiculous amount of money right out of the gate. I went from “how is this legal” pricing to “wait, I can actually afford groceries and peace of mind?” levels.

If you’re sitting there waffling on who to choose for your insurance, stop hesitating like it’s the last slice of pizza at a family reunion. Call Jack Quach. He’s the real deal—professional, hilarious, and genuinely invested in making sure you’re covered without getting taken to the cleaners.

11/10, would switch again (but I won’t have to, because Jack already nailed it). Highly recommend! 🚀"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Xavier Glessner

June 27, 2026

5  out of  5
rating by Xavier Glessner
"Patty Cura was amazing to work with! She was incredibly helpful, patient, and took the time to answer all of my questions thoroughly. She made the entire process easy to understand and made sure I felt comfortable every step of the way. It's clear that she genuinely cares about providing excellent customer service. I really appreciate her professionalism and willingness to help. If you're looking for someone knowledgeable and friendly at State Farm, I highly recommend"
We responded:
"Thanks so much for the fantastic rating, Xavier! We are so glad you had a positive experience with us here on State Farm Agent Ken Quach’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tina

June 26, 2026

5  out of  5
rating by Tina
"Justin was very professional and polite. Excellent service"
We responded:
"Tina, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ken Quach’s Team—we are always here to help!"
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Top Auto Glass and Window tint

June 24, 2026

5  out of  5
rating by Top Auto Glass and Window tint
"Amazing service and competitive pricing !"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ken Quach’s Team here in Houston . "
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Baotram Nguyen

June 24, 2026

5  out of  5
rating by Baotram Nguyen
"Justin Nguyen is a patient agent. I interrupted the conversation due to personal work but would be able to connect with him without any difficulties. Good customer service. Reasonable price for renter insurance. Thanks!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ken Quach’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Houston ."
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Tuan Nguyen

June 18, 2026

5  out of  5
rating by Tuan Nguyen
"I was trying to get the Canadian insurance card and Justin was extremely helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alina Korral

June 17, 2026

5  out of  5
rating by Alina Korral
"Needed to Switch to another insurance company due to rate increase.
Always thought State Farm was too expensive for me. My coworker referred me to call Jack from State Farm Insurance . There really is a guy name Jack that works there. He explained to me in detail what I have and what I needed. Took the time to go over home and auto insurance. I recently lost my husband so he explained to me the importance of Life insurance. Really great first experience with State Farm."
We responded:
"Alina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ken Quach’s Team here in our Houston office. "
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Cao Vy

June 15, 2026

5  out of  5
rating by Cao Vy
"Justin was very patient, helpful, and knowledgeable. He took the time to answer all of my questions and explained everything clearly. Great customer service and a very pleasant experience. Thank you for your help, Justin! 😊"
We responded:
"Cao, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Grace Ekpe

June 12, 2026

5  out of  5
rating by Grace Ekpe
"Awesome job"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Leeana Salazar

June 11, 2026

5  out of  5
rating by Leeana Salazar
"I cannot say enough great things about Justin at State Farm. He truly went above and beyond to help me during a very stressful time after my bank account was compromised. Dealing with everything that came along with that situation was overwhelming, but Justin took the time to assist me in resolving the issues with my account and made the process so much easier.
His patience, professionalism, and willingness to help took one major stress off my plate when I needed it most. It is rare to find someone who genuinely cares about their clients and is willing to go the extra mile. I am incredibly grateful for his support and highly recommend Justin and State Farm to anyone looking for exceptional customer service."
We responded:
"Leeana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ken Quach’s Team is just a call or email away!"
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Ronald Mendez

June 5, 2026

5  out of  5
rating by Ronald Mendez
"I recently worked Mr. Dylan Bourgeois, with establishing a new homeowner's policy, who was very friendly and professional. He provided what I needed and made the whole process easy. This is a recent addition as I have my vehicle policy as well. Look forward to with with Dylan and Ken Quach State Farm."
We responded:
"Ronald, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ken Quach’s Team here in our Houston office. "
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Dalon Coleman

June 1, 2026

5  out of  5
rating by Dalon Coleman
"I worked with Dylan B. on switching over my renter's insurance. Not only was it an easy and seamless process but he was able to help me find a better rate than I was previous planning. Would definitely recommend working him for all of your insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Dalon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Beth M

May 13, 2026

5  out of  5
rating by Beth M
"I called to cancel my policy and spoke with Justin Nguyen. He was very pleasant and helpful in getting my request handled. I appreciated the caring attitude that he displayed as well!!"
We responded:
"Beth, thank you for your wonderful review of State Farm Agent Ken Quach’s Team!"
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Moyo Adigun

May 9, 2026

5  out of  5
rating by Moyo Adigun
"I had an amazing experience working with Jack. He truly went above and beyond to help me choose the right coverage, especially recommending uninsured motorist protection. At the time, I didn’t realize just how important that coverage would be, but after being involved in an accident with an uninsured driver, I’m incredibly grateful I listened to his advice. Thanks to Jack and the coverage he helped me get, State Farm took care of the damages and made a stressful situation so much easier to handle.

Jack was knowledgeable, patient, and genuinely cared about making sure I was protected. I can’t thank him enough and would highly recommend him to anyone looking for an insurance agent they can truly trust."
We responded:
"Moyo, thank you for your great feedback. We are happy to hear you had a pleasant experience with us here on State Farm Agent Ken Quach’s Team!"
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H T

May 8, 2026

5  out of  5
rating by H T
"Justin was professional, prompt, and responsive/efficient. Within a few minutes into our phone call he was able to take care of everything I needed. Thanks Justin!"
We responded:
"Thanks so much for the fantastic rating, H! We are so glad you had a positive experience with us here on State Farm Agent Ken Quach’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sonjoy Kar

May 6, 2026

5  out of  5
rating by Sonjoy Kar
"Mike German, you are truly outstanding. Thank you for your exceptional support in helping me with both my auto and homeowner insurance. You not only guided me through the entire process with clarity and professionalism but also took the time to understand my needs from a customer’s perspective. This helped me secure the best possible coverage at a very competitive rate, with clear and thorough explanations at every step.
With your guidance, I was able to significantly reduce my previous premiums for both auto and homeowner coverage. I sincerely appreciate your expertise, dedication, and excellent customer service."
We responded:
"Thank you so much for the 5-stars, Sonjoy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "